"Regretting your brand-self?" : the moderating role of consumer-brand identification on consumer responses to purchase regret
Year of publication: |
November 2017
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Authors: | Davvetas, Vasileios ; Diamantopoulos, Adamantios |
Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 80.2017, p. 218-227
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Subject: | Consumer-brand identification | Regret | Satisfaction | Consumer-brand relationships | Konsumentenverhalten | Consumer behaviour | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Persönlichkeitspsychologie | Personality psychology | Markenimage | Brand image | Entscheidung unter Unsicherheit | Decision under uncertainty | Markentreue | Brand loyalty | Markenführung | Brand management |
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