Relational benefits and manufacturer satisfaction : an empirical study of logistics service in supply chain
Year of publication: |
2012
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Authors: | Li, Ling ; Ford, John B. ; Zhai, Xin ; Xu, Li |
Published in: |
International journal of production research. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 160477-6. - Vol. 50.2012, 19 (1.10.), p. 5445-5459
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Subject: | collaboration | commitment | logistical service | long-term business relationship | relational benefits | supply chain management | trust | Lieferkette | Supply chain | Lieferantenmanagement | Supplier relationship management | Logistikunternehmen | Logistics provider | Beziehungsmarketing | Relationship marketing | Logistik | Logistics | Industrie | Manufacturing industries | Kundenzufriedenheit | Customer satisfaction | Vertrauen | Confidence |
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