Relational benefits, value, and satisfaction in the relationships between service companies
María-Eugenia Ruiz-Molina, Irene Gil-Saura, and Beatriz Moliner-Velázquez
| Year of publication: |
2015
|
|---|---|
| Authors: | Ruiz-Molina, María-Eugenia ; Gil Saura, Irene ; Moliner-Velázquez, Beatriz |
| Published in: |
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction. - Binghamton, NY : Haworth Press, ISSN 1533-2667, ZDB-ID 2126179-9. - Vol. 14.2015, 1, p. 1-15
|
| Subject: | relational benefits | relationship value | satisfaction | travel agencies | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Reisevermittler | Travel agency | Dienstleistungsqualität | Service quality | Lieferantenmanagement | Supplier relationship management | Taiwan | Arbeitszufriedenheit | Job satisfaction |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011289298