Relational impact of service providers' interaction behavior in healthcare
Year of publication: |
2011
|
---|---|
Authors: | Gaur, Sanjaya Singh ; Xu, Yingzi ; Quazi, Ali ; Nandi, Swathi |
Published in: |
Managing service quality : MSQ ; an international journal. - Bingley : Emerald, ISSN 0960-4529, ZDB-ID 1216397-1. - Vol. 21.2011, 1, p. 67-87
|
Subject: | Ärzte | Physicians | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Indien | India |
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