Relationship assessment of perceived quality, perceived value, hospital image and patient satisfaction with respect to health services
Year of publication: |
2022
|
---|---|
Authors: | Upamannyu, Nischay Kr. ; Singh, Aditya Pratap ; Gupta, Rajesh |
Published in: |
International journal of trade and global markets. - Olney : Inderscience, ISSN 1742-755X, ZDB-ID 2455723-7. - Vol. 15.2022, 2, p. 201-216
|
Subject: | CFA | health services | hospital image | perceived service quality | perceived service value | SEM | structural equation modelling | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction | Gesundheitsversorgung | Health care | Strukturgleichungsmodell | Structural equation model | Gesundheitswesen | Health care system | Konsumentenverhalten | Consumer behaviour | Patienten | Patients | Beziehungsmarketing | Relationship marketing |
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