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Relationship between supply chain quality management practices and their effects on organisational performance
Azar, Adel, (2010)
An integration of SERVQUAL dimensions and logistics service quality indicators (a case study)
Kahnali, Reza Ahmadi, (2015)
The Relationship between Total Quality Management Critical Success Factors and Knowledge Sharing in a Service Industry
Dabestani, Reza, (2014)