Relationship building in the firnaical services marketplace : the importance of personal selling
Year of publication: |
2014
|
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Authors: | Crittenden, Victoria Lynn ; Crittenden, William F. ; Crittenden, Andrew B. |
Published in: |
Journal of financial services marketing : JFSM. - Basingstoke, Hampshire : Palgrave Macmillan, ISSN 1363-0539, ZDB-ID 1443521-4. - Vol. 19.2014, 2, p. 74-84
|
Subject: | personal selling | sales culture | technology | customer engagement | Beziehungsmarketing | Relationship marketing | Verkauf | Selling | Konsumentenverhalten | Consumer behaviour | Verkaufspersonal | Salespeople | Direktmarketing | Direct marketing |
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