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Marketing agency - client relationships : towards a research agenda
Keegan, Brendan James, (2017)
Making up lost ground : the relative advantage of achieving relationship marketing outcomes versus time-in-market effects
Heiens, Richard A., (2015)
Relationship marketing
Godson, Mark, (2009)
Consumer learning and its impact on store format selection
Van Waterschoot, Walter, (2008)
Investments in consumer relationships : a critical reassessment and model extension
De Wulf, Kristof, (2002)
The relationship between consumers' unethical behavior and customer loyalty in a retail environment
Van Kenhove, Patrick, (2003)