Relationships among customer orientation, service orientation and job satisfaction in financial services
| Year of publication: |
2005
|
|---|---|
| Authors: | Saura, Irene Gil ; Contrí, Gloria Berenguer ; Taulet, Amparo Cervera ; Velázquez, Beatriz Moliner |
| Published in: |
International journal of service industry management : IJSIM. - Bradford : Emerald, ZDB-ID 1041356x. - Vol. 16.2005, 5, p. 497
|