Relationships between employee attitudes, customer satisfaction and departmental performance
| Year of publication: |
1996
|
|---|---|
| Authors: | Adsit, Dennis J. ; London, Manuel ; Crom, Steven ; Jones, Dana |
| Published in: |
The journal of management development. - Bradford : Emerald, ISSN 0262-1711, ZDB-ID 831906. - Vol. 15.1996, 1, p. 62-75
|