Relative Effects of Daily Feedback and Weekly Feedback on Customer Service Behavior at a Gas Station
| Year of publication: |
2013
|
|---|---|
| Authors: | So, Yongjoon ; Lee, Kyehoon ; Oah, Shezeen |
| Published in: |
Journal of organizational behavior management. - Binghamton, NY [u.a.] : Haworth Press, ISSN 0160-8061, ZDB-ID 5937048. - Vol. 33.2013, 2 (1.6.), p. 137-151
|