Relative impacts from product quality, service quality, and experience quality on customer perceived value and intention to shop for the coffee shop market
Hueiju Yu and Wenchang Fang
| Year of publication: |
2009
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|---|---|
| Authors: | Yu, Hueiju ; Fang, Wenchang |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 20.2009, 11/12, p. 1273-1285
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| Subject: | Starbucks Coffee Company | Produktqualität | Product quality | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value | Gastronomie | Restaurant industry | Kaffee | Coffee | Taiwan |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003925339