Remaining challenges for EU-wide integrated ticketing and payment systems : executive summary

The objective of this Study is to investigate and provide a comprehensive and neutral analysis on the challenges of delivering passengers with EU wide integrated ticketing and payment systems and on the possible actions and initiatives at EU level in pursuance of such goal. The Study includes urban and local transport modes as well as long-distance and covers both public and private transport operators. Although there is not a unique definition of integrated ticketing, this can be defined as the purchase of a single ticket that allows passengers to travel using different modes of transport provided by one or more operators or as "combining all transport methods in one single ticket" and is considered as the natural partner to multimodal travel information and planning services.