Repurchase intention in B2C e-commerce : a relationship quality perspective
Year of publication: |
2011
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Authors: | Zhang, Yixiang ; Fang, Yulin ; Wei, Kwok Kee ; Ramsey, Elaine ; McCole, Patrick |
Published in: |
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group. - Amsterdam : Elsevier, ISSN 0378-7206, ZDB-ID 432134-0. - Vol. 48.2011, 6, p. 192-200
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Subject: | Beziehungsmarketing | Relationship marketing | Vertrauen | Confidence | Konsumentenverhalten | Consumer behaviour | Theorie | Theory |
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