Reputation gaps and the performance of service organizations
| Year of publication: |
2010
|
|---|---|
| Authors: | Davies, Gary ; Chun, Rosa ; Kamins, Michael A. |
| Published in: |
Strategic management journal. - Chichester [u.a.] : Wiley, ISSN 0143-2095, ZDB-ID 1644051. - Vol. 31.2010, 5, p. 530-547
|