Research Among Managers of AGIP Stations in Administration from Romania, Regarding the Distribution System Effectiveness and Efficiency

The present work brings forward a research performed at the level of the managers of Agip stations from Romania, which are in administration, regarding the distribution system efficiency and effectiveness. By means of such research we aimed at: a clearer comprehension of the partnership between S.C. Agip Romania S.R.L. and the managers who administrate the stations, regarding the distribution system; the accurate identification of the system of supply with merchandises of the stations found in administration, of its efficiency and effectiveness; the observation of the efficiency or inefficiency of the transport, manipulation and merchandises storage activities; the analysis of clients satisfaction degree related to the method of acquisition of the merchandises in these stations etc. In order to fulfil the research objectives, we used as data collection instruments the observation on site, the discussions with the stations managers, the investigation of the documents placed at by dealers and the questionnaire.