Research in information technology service management (ITSM) (2000 - 2010) : an overview
Narges Shahsavarani; Shaobo Ji
| Year of publication: |
2014
|
|---|---|
| Authors: | Shahsavarani, Narges ; Ji, Shaobo |
| Published in: |
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1935-5688, ZDB-ID 2498765-7. - Vol. 6.2014, 4, p. 73-91
|
| Subject: | IT Infrastructure Library (ITIL) | IT Service Management (ITSM) | Level of Analysis | Reference Discipline | Research Method | Research Topic | Theoretical Foundation | Dienstleistungsmanagement | Service management | Bibliometrie | Bibliometrics | Wissenschaftliche Methode | Scientific method | Informationsmanagement | Information management | Informationstechnik | Information technology | IT-Dienstleister | IT service provider |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010479437