RESEARCH PAPERS - Compensatory Adaptation to Media Obstacles: An Experimental Study of Process Redesign Dyads - This study provides a review and test of compensatory adaptation theory. It investigates the impact of the use of an electronic communication medium on 20 business process redesign dyads involving managers and professionals at a large defense contractor, with a focus on cognitive effort, ...
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2005
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| Authors: | Kock, Ned |
| Published in: |
Information resources management journal : IRMJ ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1040-1628, ZDB-ID 1026291x. - Vol. 18.2005, 2, p. 41-67
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