Restaurant survival prediction using customer-generated content : an aspect-based sentiment analysis of online reviews
Year of publication: |
2023
|
---|---|
Authors: | Li, Hengyun ; Yu, Bruce X. B. ; Li, Gang ; Gao, Huicai |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 96.2023, p. 1-16
|
Subject: | Aspect-based sentiment analysis | Business survival | Online review | Restaurant | User-generated content | Gastronomie | Restaurant industry | Social Web | Social web | Virales Marketing | Viral marketing | Online-Handel | Online retailing | Emotion | Online-Marketing | Internet marketing | Kundenzufriedenheit | Customer satisfaction | Personalisierung | Personalization | Konsumentenverhalten | Consumer behaviour | Bewertung | Evaluation | Web 2.0-Technologien | Web 2.0 technologies |
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