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The impact of increasing search frictions on online shopping behavior : evidence from a field experiment
Ngwe, Donald, (2018)
Ngwe, Donald, (2019)
Customers' perceptions as an antecedent of satisfaction with online retailing services
Mwencha, Peter, (2018)
Retail online assurances : typology development and empirical analysis
Arnold, Todd J., (2007)
Retailer community embeddedness and consumer patronage
Landry, Timothy D., (2005)
The development of core retailer community functions
Arnold, Todd J., (2013)