Retail service quality success factors in Estonia: a qualitative approach
| Year of publication: |
2006
|
|---|---|
| Authors: | McKenzie, Brent |
| Published in: |
Baltic journal of management. - Bradford : Emerald, ISSN 1746-5265, ZDB-ID 22487220. - Vol. 1.2006, 3, p. 352-369
|