Retailers, don't ignore me on social media! : the importance of consumer-brand interactions in raising purchase intention - privacy the Achilles heel
Year of publication: |
2023
|
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Authors: | Gutierrez, Anabel ; Khanyapuss Punjaisri ; Desai, Bhavini ; Sharifah Faridah Syed Alwi ; O'Leary, Simon ; Wornchanok Chaiyasoonthron ; Singha Chaveesuk |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 72.2023, p. 1-11
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Subject: | Social media activities | Retail brands | Consumer-brand interaction | Privacy concerns | Advertising | Social exchange theory | Social Web | Social web | Konsumentenverhalten | Consumer behaviour | Datenschutz | Data protection | Online-Marketing | Internet marketing | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Markenführung | Brand management | Markenartikel | Brand |
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