Extent: | Online-Ressource (263 p) ill |
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Type of publication: | Book / Working Paper |
Language: | English |
Notes: | Includes bibliographical references ""Retailing in a SCM-Perspective""; ""Table of Contents""; ""1. Introduction""; ""2. Retailing in the context of IT and distribution""; ""Distribution, marketing channels and retailing""; ""Technology and Information technology""; ""Consequences of IT for managing retail distribution""; ""Applying IT to retailing - the case of Internet basedgrocery retailing""; ""Example of an on-line shop - www.billa.at ""; ""3. Retailer strategies""; ""Retail Market Development""; ""Retailer Strategy Development""; ""The 8 Positioning Elements""; ""The Cost Leadership Strategy and its Elements"" ""The Differentiation Strategy and its Elements""""Status of Retailer Positioning""; ""4. Retail logistics and Supply Chain Management""; ""Introducing the concept of logistics and Supply Chain Management""; ""General aspects of retail logistics""; ""A model of retail logistics""; ""Retail logistics decision parameters""; ""The concept of retail oriented supply chain management""; ""Retailing as a result of value constellation in supply chains""; ""5. IT-Applications for retail store management""; ""Essential elements of IT-driven retail management"" ""IT-based retail marketing processes""""Modern supermarkets in European business practice""; ""6. The automation of retail logistics""; ""Combining IT with just-in-time oriented retail logistics systems - Information or inventory?""; ""Electronic data Interchange (EDI)""; ""Barcodes""; ""Scanners""; ""Combining EDI, barcodes and scanners to automated logistics""; ""Future outlook - Radio Frequency Identification (RFID)""; ""General introduction to specific applications of IT-based retail logistics systems"" ""Applications of IT-driven retail logistics systems � the case of Swiss Migros, US-based Wal-Mart and Rewe Austria""""7. Retail Marketing Processes""; ""Various retailer strategies""; ""Implications of various retailer strategies on marketing processes and SCM""; ""Implications for SCM""; ""Efficient Consumer Response � Demand Side""; ""Category Management""; ""8. Special IT-based retail trends""; ""IT-based retail trend # 1 � Efficient Consumer Response""; ""IT-based retail trend # 2 � Collaborative Planning, Forecasting and Replenishment (CPFR)""; ""IT-based retail trend # 3 �"" ""The Global Commerce Initiative""""9. B2B Relationships in Retailing""; ""Introduction""; ""Defining a Key Account""; ""Supplier � Customer Relationships""; ""The Role of the Key Account Manager""; ""Organizing towards Key Accounts""; ""Marketing to Key Accounts � Trade Marketing""; ""Conclusion""; ""10. Customer Relationship Marketing (CRM) in Retailing""; ""The increasing importance of customer orientation""; ""Customer satisfaction as a fundamental concept""; ""Customer retention in retailing""; ""Perspectives of Customer Relationship Marketing in retailing"" Electronic reproduction; Available via World Wide Web |
ISBN: | 87-630-0126-8 ; 978-87-630-0126-7 ; 978-87-630-0126-7 |
Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012676892