Rethinking and improving the health care service through interactive web technologies
Angela Caridá, Maria Colurcio, and Monia Melia
| Year of publication: |
2014
|
|---|---|
| Authors: | Caridá, Angela ; Colurcio, Maria ; Melia, Monia |
| Published in: |
Managing consumer services : factory or theater?. - Cham : Springer, ISBN 978-3-319-04288-6. - 2014, p. 191-210
|
| Subject: | E-Health | E-health | Web 2.0-Technologien | Web 2.0 technologies | Kundenintegration | Customer integration | Service-Dominant Logic | Service-dominant logic | Webanalyse | Web analytics | Krankenhaus | Hospital | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section ; Fallstudie ; Case study |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010478139