Rethinking customer engagement design : using customer-mobilized engagement (CME) to grow business networks
Year of publication: |
2022
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Authors: | Davey, Janet ; O'Brien, Ingrid M. ; Ouschan, Robyn ; Parkinson, Joy |
Published in: |
Industrial marketing management : the international journal for industrial and high-tech firms. - New York, NY [u.a.] : Elsevier, ISSN 0019-8501, ZDB-ID 120124-4. - Vol. 105.2022, p. 453-466
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Subject: | Business networks | Customer engagement | Mobilizing customers | Value co-creation | Value proposition | Unternehmensnetzwerk | Business network | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Betriebliche Wertschöpfung | Value creation | B-to-B-Marketing | Business-to-business marketing |
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