Rethinking service systems and public policy : a transformative refugee service experience framework

Silke Boenigk, Raymond Fisk, Sertan Kabadayi, Linda Alkire, Lilliemay Cheung, Canan Corus, Jörg Finsterwalder, Aaron A. Kreimer, Nadina Luca, Mansour Omeira, Pallab Paul, Marcos F. Santos, and Nina Smidt

Year of publication:	2021
Authors:	Boenigk, Silke ; Fisk, Raymond P. ; Kabadayi, Sertan ; Alkire, Linda ; Cheung, Lilliemay ; Corus, Canan ; Finsterwalder, Jörg ; Kreimer, Aaron A. ; Luca, Nadina ; Omeira, Mansour ; Paul, Pallab ; Santos, Marcos F. ; Smidt, Nina
Subject:	hostile versus hospitable refugee service systems \| public policy \| refugee crisis \| refugee service experience \| refugee service journey \| transformative service research \| Flüchtlinge \| Refugees \| Dienstleistung \| Services \| Dienstleistungsqualität \| Service quality \| Dienstleistungsmanagement \| Service management \| Dienstleistungssektor \| Service industry

Type of publication:	Article
Type of publication (narrower categories):	Aufsatz in Zeitschrift ; Article in journal
Language:	English
Other identifiers:	10.1177/0743915620962815 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://ebvufind01.dmz1.zbw.eu/10012534359