Revisiting the concept of person interactivity through social psychology and social telepresence theory
Year of publication: |
2010
|
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Authors: | Suntornpithug, Nichaya ; Todorovic, Zelimir W. ; Sherrell, Daniel L. |
Published in: |
International journal of electronic business. - Olney, Bucks. : Inderscience Publ., ISSN 1470-6067, ZDB-ID 2106327-8. - Vol. 8.2010, 1, p. 31-50
|
Subject: | Online-Handel | Online retailing | Beziehungsmarketing | Relationship marketing | Dienstleistungsqualität | Service quality |
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