Risk and crisis communication in Europe : towards integrating theory and practice in unstable and turbulent times

Part 1: An evolving field -- Risk and crisis communication in Europe -- Chapter 1: A multi-motive risk communication model for "making" crisis preparedness / Mats Eriksson -- Chapter 2: Marrying crisis preparation and strategic planning: Definitions and challenges in business practice / Albena Björck and Maya Gadgil -- Chapter 3: "Sharing is preparing": The role of information-sharing in collective crisis sensemaking during the July 22 terror attack in Oslo / Hogne Lerøy Sataøen -- and Helge Renå -- Chapter 4: A caring framework for crises and disasters / Amalia Triantafillidou and Prodromos Yannas -- Chapter 5: The agents of resilience: generativity and durability of digital platforms in crisis-to-crisis transition / Gregory Asmolov -- Chapter 6: Bridging theory and practice through crisis simulation: A framework designed to address the current development of risk assessment and crisis communication in Romania / Corina Buzoianu and Monica Bîră -- Chapter 7: Coordination in multi-crises: The German aviation industry / Carolin Köppel and Janina Klingelhöfer -- Chapter 8: The Arcadia crisis postmortem: Lessons learned for the fashion industry in stakeholder relationship management and value co-creation / Sophie Johnson -- Chapter 9: Managing a legitimacy crisis: Airline sensemaking in the context of flight shame / Silvia Ravazzani, Carmen Daniela Maier, Irene Pollach -- Part 2: Lessons learned from COVID-19 for risk and crisis communication in Europe -- Chapter 10: Translating research to practice: Identifying best practice in pandemic communication / Audra Diers-Lawson -- Chapter 11: Communication inequality of ethnic groups in public health crisis: State of the art and model of community-based crisis response / Hui Zhao and Jesper Falkheimer -- Chapter 12: How to do evidence-informed risk communication during an emergency: Experiences from a pandemic / Ben Duncan -- Chapter 13: The role of culture in risk and crisis communication management: The case of Switzerland and the governmental communication during the COVID- pandemic / Albena Björck and Fabienne Farner -- Chapter 14: The Finnish government's strategic ambiguity in COVID-19 pandemic communication: A case study / Matias Lievonen, Chiara Valentini, Mark Badham -- Chapter 15: The COVID-19 pandemic in the Polish and British media: A content analysis / Stanisław Jędrzejewski, Krzysztof Kuźmicz, and Gavin Rae -- Chapter 16: Information seeking repertoires in migrant-dense Swedish suburbs during the COVID-19 pandemic / Bengt Johansson, Sofia Johansson, and Marina Ghersetti -- Chapter 17: Understanding what is at stake: Challenges and opportunities for corporate communication during the COVID-19 crisis / Christine Buse, Florian Meissner, Holger Sievert -- Chapter 18: Internal crisis communication and the COVID-19 pandemic: Heading towards a new future? / Silvia Ravazzani, Alessandra Mazzei, Alfonsa Butera -- Chapter 19: COVID-19 communication in Portugal: Exploring the relationships between sources of information and citizens' trust in governmental risk and crisis communication / Gisela Gonçalves, Valeriano Piñeiro-Naval, and Bianca Persici Toniolo.