Risk Evaluation of Group Package Tour Service Failures that Result in Third-Party Complaints
| Year of publication: |
2012
|
|---|---|
| Authors: | Chang, Dong-Shang ; Chung, Jenq-Hann |
| Published in: |
Journal of travel and tourism marketing. - Binghamton, NY : Haworth Press, ISSN 1054-8408, ZDB-ID 14089907. - Vol. 29.2012, 8 (1.11.), p. 817-834
|