Road towards Lean Six Sigma in service industry : a multi-factor integrated framework
Loukas K. Tsironis and Alexandros G. Psychogios
| Year of publication: |
2016
|
|---|---|
| Authors: | Tsironis, Loukas K. ; Psychogios, Alexandros G. |
| Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 22.2016, 4, p. 812-834
|
| Subject: | Operations management | Critical success factors | Lean Six Sigma | Service industry | Business excellence | Multiple case-studies | Dienstleistungssektor | Lean Management | Lean management | Qualitätsmanagement | Quality management | Erfolgsfaktor | Success factor | Prozessmanagement | Business process management | Lean Production | Lean production |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/BPMJ-08-2015-0118 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011602838