Robotics and Artificial Intelligence in Retail Logistics
AI has been transforming the landscape of retail supply chain management and urban logistics, driving automation in various industries. The integration of AI-powered robotics in retail operations has streamlined operations such as inventory control, customer service, and human-like interactions, resulting in lower costs across manufacturing, warehousing, and logistics. These advancements also contribute to improved operational efficiency, higher productivity, and increased revenue, while fostering cross-industry innovation and reducing environmental impacts. However, as AI continues to evolve, there is a growing concern over its potential to reduce human labour in numerous sectors, posing challenges for sustainable development and societal well-being. Businesses must carefully navigate AI adoption to ensure that automation complements the human workforce rather than completely replacing it. Striking a balance will be key to ensuring long-term success, safeguarding both technological progress and human involvement in the workforce.
| Year of publication: |
2026
|
|---|---|
| Authors: | Bhattacharjee, Amitab ; Bhaumik, Amiya |
| Published in: |
Socially Responsible Approaches for Sustainable E-Commerce. - IGI Global Scientific Publishing, ISBN 9798337339993. - 2026, p. 319-352
|
Saved in:
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