Robust customer satisfaction model using QFD
Nikhil Chandra Shil; M. Ameer Ali; Nafize Rabbani Paiker
| Year of publication: |
2010
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|---|---|
| Authors: | Shil, Nikhil Chandra ; Ali, M. Ameer ; Paiker, Nafize Rabbani |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 21933765. - Vol. 6.2010, 1, p. 112-136
|
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://ebvufind01.dmz1.zbw.eu/10009869997