Roles of barriers and gender in explaining consumers' chatbot resistance in banking : a fuzzy approach
Walid Chaouali, Nizar Souiden, Narjess Aloui, Norchène Ben Dahmane Mouelhi, Arch George Woodside, and Fouad Ben Abdelaziz
| Year of publication: |
2024
|
|---|---|
| Authors: | Chaouali, Walid ; Souiden, Nizar ; Aloui, Narjess ; Ben Dahmane Mouelhi, Norchène ; Woodside, Arch G. ; Ben Abdelaziz, Fouad |
| Published in: |
International journal of bank marketing. - Bingley : Emerald, ISSN 1758-5937, ZDB-ID 2032104-1. - Vol. 42.2024, 7, p. 1867-1887
|
| Subject: | Artificial intelligence | Barriers | Chatbots | FsQCA | Gender | Resistance | Künstliche Intelligenz | Geschlecht | Fuzzy-Set-Theorie | Fuzzy sets | Konsumentenverhalten | Consumer behaviour | Geschlechterdiskriminierung | Gender discrimination | Frauen | Women |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/IJBM-03-2023-0153 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015202469