Rules of engagement : the role of emotional display rules in delivering conservation interpretation in a zoo-based tourism context
Year of publication: |
2014
|
---|---|
Authors: | Wijeratne, Aaron J. C. ; Van Dijk, Pieter A. ; Kirk-Brown, Andrea ; Frost, Lionel |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 42.2014, p. 149-156
|
Subject: | Emotional labour | Display rules | Interpretation | Conservation outcomes | Emotion | Arbeitspsychologie | Organizational psychology | Arbeitsverhalten | Work behaviour | Tourismus | Tourism |
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