Sales associate's appearance: Links to consumers’ emotions, store image, and purchases
| Year of publication: |
2009
|
|---|---|
| Authors: | Kim, Jae-Eun ; Ju, Hae Won ; Johnson, Kim K.P. |
| Published in: |
Journal of retailing and consumer services. - London [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 12043850. - Vol. 16.2009, 5, p. 407-414
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