Sales intrafirm networks and the performance impact of sales cross-functional collaboration with marketing and customer service
Year of publication: |
June 2018
|
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Authors: | Claro, Danny Pimentel ; Ramos, Carla |
Published in: |
The journal of personal selling & sales management : JPSSM. - Philadelphia, PA : Taylor & Francis Group, LLC, ISSN 0885-3134, ZDB-ID 901152-3. - Vol. 38.2018, 2, p. 172-190
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Subject: | sales intrafirm networks | cross-functional collaboration | sales management | marketing | customer service | social network theory | Verkauf | Selling | Soziales Netzwerk | Social network | Kundenservice | Customer service | Unternehmensnetzwerk | Business network | Verkaufspersonal | Salespeople | B-to-B-Marketing | Business-to-business marketing | Beziehungsmarketing | Relationship marketing |
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