Salesperson empathy, ethical behaviors, and sales performance : the moderating role of trust in one's manager
Raj Agnihotri and Michael T. Krush
| Year of publication: |
2015
|
|---|---|
| Authors: | Agnihotri, Raj ; Krush, Michael T. |
| Published in: |
The journal of personal selling & sales management : JPSSM. - Philadelphia, PA : Taylor & Francis Group, LLC, ISSN 0885-3134, ZDB-ID 901152-3. - Vol. 35.2015, 2, p. 164-174
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| Subject: | ethics | trust in sales manager | empathy | salesperson ethical behaviors | Verkaufspersonal | Salespeople | Emotion | Vertrauen | Confidence | Unternehmensethik | Business ethics | Ethik | Ethics | Arbeitsverhalten | Work behaviour | Verkauf | Selling | Beziehungsmarketing | Relationship marketing | Arbeitsleistung | Job performance | Führungsstil | Leadership style | Verhalten in Organisationen | Organizational behaviour |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010527062