Satisfaction in clinics and hospitals : does context matter?
Kevin James, Kerri M. Camp, Janna Parker, JungHwa (Jenny) Hong, and Joanne T. Cao
| Year of publication: |
2022
|
|---|---|
| Authors: | James, Kevin ; Camp, Kerri M. ; Parker, Janna ; Hong, JungHwa ; Cao, Joanne T. |
| Published in: |
Journal of marketing theory and practice : JMTP. - Philadelphia, PA : Routledge, Taylor & Francis Group, ISSN 1944-7175, ZDB-ID 2070142-1. - Vol. 30.2022, 3, p. 312-324
|
| Subject: | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction | USA | United States |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/10696679.2021.1945935 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013358777