Satisfying Heterogeneous User Needs via Innovation Toolkits : The Case of Apache Security Software

User needs for a given product type can be quite heterogeneous. Segmenting the market and providing solutions for average user needs in each segment is a partial answer that will typically leave many dissatisfied - some seriously so....

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Year of publication:	2002
Authors:	Franke, Nikolaus ; Hippel, Eric von
Publisher:	Alfred P. Sloan School of Management <Cambridge, Mass.>
Subject:	Kundenorientierung \| Open Source \| Heterogenität

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Extent:	473088 bytes 33 p. application/pdf
Series:	MIT Sloan School of Management - Publikationen MIT Sloan School of Management - Working Papers ; 4341-02
Type of publication:	Book / Working Paper
Language:	English
Classification:	Product policy ; Individual Working Papers, Preprints ; No country specification
Source:	USB Cologne (business full texts)

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