Saving face? : when emotion displays during public apologies mitigate damage to organizational performance
Leanne ten Brinke; Gabrielle S. Adams
| Year of publication: |
2015
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|---|---|
| Authors: | Brinke, Leanne ten ; Adams, Gabrielle S. |
| Published in: |
Organizational behavior and human decision processes : a journal of fundamental research and theory in applied psychology. - Amsterdam [u.a.] : Elsevier, ISSN 0749-5978, ZDB-ID 629198-3. - Vol. 130.2015, p. 1-12
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| Subject: | Performance | Image | Apology | Remorse | Sincerity | Affect | Emotion | Justice | Norms | Reputation | Punishment | Firmenimage | Corporate reputation | Unternehmenserfolg | Firm performance | Verhalten in Organisationen | Organizational behaviour | Experiment | Strafe | Gerechtigkeit |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011372693