Scenario planning for service quality : a Monte Carlo simulation study
Anand Prakash, Sanjay Kumar Jha; Rajendra Prasad Mohanty
| Year of publication: |
2012
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|---|---|
| Authors: | Prakash, Anand ; Jha, Sanjay Kumar ; Mohanty, Rajendra Prasad |
| Published in: |
Journal of strategy and management. - Bingley [u.a.] : Emerald, ISSN 1755-425X, ZDB-ID 24739650. - Vol. 5.2012, 3, p. 331-352
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10010029292