Self-brand connection with service brands : examining relationships with performance satisfaction, perceived value, and brand relationship quality
Year of publication: |
2014
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Authors: | Dwivedi, Abhishek |
Published in: |
Services marketing quarterly. - New York, NY : Haworth Press, ISSN 1533-2969, ZDB-ID 2050792-6. - Vol. 35.2014, 1, p. 37-53
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Subject: | self-brand connection | satisfaction | value | relationship quality | services | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Dienstleistungsqualität | Service quality | Markenführung | Brand management | Konsumentenverhalten | Consumer behaviour | Markenartikel | Brand | Markenimage | Brand image | Markentreue | Brand loyalty | Arbeitszufriedenheit | Job satisfaction | Lieferantenmanagement | Supplier relationship management |
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