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The impact of service-time uncertainty and anticipated congestion on customers' waiting-time decisions
Kumar, Piyush, (2008)
Not all missed opportunities cast the same shadow: Voluntary inaction reduces the “sting” of missed sales promotions
Ford, Weixing, (2019)
Retrospection versus anticipation : the role of the AD under retrospective and anticipatory self-referencing
Krishnamurthy, Parthasarathy, (1997)