Self-Service Technologies (SSTs): determinants of adoption and its post-usage outcomes from a focal company perspective
Mark Yang and Ki-hyun Park
| Year of publication: |
2011
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|---|---|
| Authors: | Yang, Mark ; Park, Ki-hyun |
| Published in: |
International journal of services and operations management. - Olney : Inderscience, ISSN 1744-2370, ZDB-ID 21864925. - Vol. 8.2011, 3, p. 305-321
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| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Language: | English |
| Source: |
Persistent link: https://www.econbiz.de/10009868916