Self-service technology adoption by air passengers : a case study of fast air travel services in Taiwan
Che-Hui Lien, Maxwell K. Hsu, Jing-Zhi Shang and Stephen W. Wang
| Year of publication: |
2021
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|---|---|
| Authors: | Lien, Che-Hui ; Hsu, Maxwell K. ; Shang, Jing-Zhi ; Wang, Stephen W. |
| Published in: |
The service industries journal. - London : Frank Cass, ISSN 1743-9507, ZDB-ID 2067915-4. - Vol. 41.2021, 9/10, p. 671-695
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| Subject: | fast air travel service | Self-Service technology | technology adoptions | TPB | Selbstbedienung | Self-service | Taiwan | Passagierluftverkehr | Air passenger transport | Innovationsakzeptanz | Innovation adoption | Dienstleistungsqualität | Service quality | Fluggesellschaft | Airline | Innovationsdiffusion | Innovation diffusion | Luftverkehr | Air transport | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/02642069.2019.1569634 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012586856