Selling with money-back guarantees: the impact on prices, quantities, and retail profitability
Year of publication: |
2013
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Authors: | Akçay, Yalçın ; Boyacı, Tamer ; Zhang, Dan |
Published in: |
Production and operations management : an international journal of the Production and Operations Management Society. - Hoboken, NJ : Wiley-Blackwell, ISSN 1059-1478, ZDB-ID 1108460-1. - Vol. 22.2013, 4, p. 777-791
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Subject: | retail | money-back guarantees | consumer returns | open-box sales | pricing | ordering | Einzelhandel | Retail trade | Preismanagement | Pricing strategy | Garantie | Warranty | Konsumentenverhalten | Consumer behaviour | Theorie | Theory | Einzelhandelspreis | Retail price | Verkauf | Selling | Nachfrage | Demand |
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