Servant leadership and customer OCB : moderation effect of altruistic values amongst family hotels employees
Year of publication: |
2023
|
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Authors: | Azila-Gbettor, Edem Maxwell |
Published in: |
Journal of family business management : JFBM. - Bingley : Emerald, ISSN 2043-6246, ZDB-ID 2606925-8. - Vol. 13.2023, 2, p. 314-334
|
Subject: | Altruistic work value | Customer OCB | Employees | Family hotels | Servant leadership | Arbeitsverhalten | Work behaviour | Hotellerie | Hotel industry | Führungsstil | Leadership style | Altruismus | Altruism | Tourismusberufe | Tourism employees | Arbeitszufriedenheit | Job satisfaction | Arbeitskräfte | Workforce | Beziehungsmarketing | Relationship marketing | Arbeitsethik | Work ethics | Kundenwert | Customer value |
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