Service design with applications to health care institutions
Óscar Barros.
| Year of publication: |
2017 ; First edition.
|
|---|---|
| Authors: | Barros, Oscar |
| Publisher: |
New York, New York (222 East 46th Street, New York, NY 10017) : Business Expert Press |
| Subject: | Gesundheitswesen | Health care system | Gesundheitsversorgung | Health care | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital |
| Description of contents: |
This work presents an innovative approach to business design, known as Business Engineering, and its application to service offerings design in general and health services in particular.
|
| Extent: | 1 online resource (xv, 221 pages) |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 978-1-63157-571-6 ; 978-1-63157-570-9 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012683692