Service-DNA 2025 : frontal-dialog "always on, anytime, anywhere"
Jens Knoblauch & Stephan Joseph
| Year of publication: |
2008
|
|---|---|
| Authors: | Knoblauch, Jens ; Joseph, Stephan |
| Published in: |
Die Zukunft des Customer Service : Analysen, Strategien, Konzeptionen. - Wiesbaden : Gabler, ISBN 978-3-8349-0708-0. - 2008, p. 93-103
|
| Subject: | Kundenservice | Customer service | Kommunikation | Communication | ERP-System | ERP system |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | German |
| Notes: | Text in dt. |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003598316