Service employees' job demand and two types of deviance : the moderating role of organizational resources
Year of publication: |
2017
|
---|---|
Authors: | Hammes, Eva Katharina ; Walsh, Gianfranco |
Published in: |
Marketing : ZFP ; journal of research and management. - München : Beck, ISSN 0344-1369, ZDB-ID 717348-9. - Vol. 39.2017, 1, p. 15-26
|
Subject: | Buffers | Employee Deviance | Organizational Resources | Pschological Contract Breach | Service Marketing | Arbeitsverhalten | Work behaviour | Arbeitszufriedenheit | Job satisfaction | Verhalten in Organisationen | Organizational behaviour | Dienstleistungssektor | Service industry | Ressourcenorientierter Ansatz | Resource-based view |
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